Technical Writer

N-iX is an Eastern European software development service company that helps businesses across the globe expand their engineering capabilities and develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in six countries spanning Europe and the US. Being in business for almost two decades, the company has formed strategic partnerships with a variety of global industry leaders and Fortune 500 companies, including OpenText, Gogo, Lebara, Currencycloud, Fluke, Discovery Limited, and many others.

With more than 1,700 employees, N-iX offers expert solutions in cloud computing, data analytics, machine learning, business intelligence, embedded software, IoT, and other tech domains covering a wide variety of sectors, including finance, manufacturing, telecom, supply chain, to name a few.

Cleverbridge is a platform that provides global e-commerce and subscription billing solutions that help companies build long-term customer relationships and grow revenue streams. With its flexible, cloud-based billing and monetization platform, cleverbridge integrates seamlessly with client systems, simplifies subscription business models, and delivers an optimized online customer experience.

We are looking for a seasoned Technical Writer to contribute to providing accurate, succinct, and visually appealing user assistance.

Responsibilities:

• Plan and create technical documentation for our e-commerce platform and APIs in cooperation with developers, product owners, and marketing managers
• Organize and manage your work as part of a self-organized team and meet commitments
• Work with other technical writers on information design, user experience, and process enhancements
• Contribute to improving our existing documentation

Requirements:

• Strong technical understanding of software and web technologies
• At least 5 years of experience in writing technical documentation for software products, ideally APIs
• Excellent verbal and written communications skills; ability to write clear and concise content
• University degree in Technical Communication or equivalent
• Knowledge of topic-based authoring, single-source publishing, and structured writing
• Experience with XML, HTML, and CSS
• Spoken and written English at the native-speaker level
• Experience in working in an agile development environment is a plus

We offer:

• Flexible working format - remote, office-based or flexible
• Additional days off
• Medical insurance
• Memorable anniversary presents
• Corporate events and team buildings